How to Import Media from Dropbox in SocialBu

Import image or video files from Dropbox while creating a SocialBu post, then publish or schedule them from the composer.

Written By Ghina Rehman

Last updated 6 days ago

Use Dropbox import when the media you want to publish is stored in Dropbox and you do not want to download it manually before creating a post.

Before you start

  • Sign in to SocialBu in your browser.

  • Allow pop-ups for SocialBu and Dropbox if your browser asks.

  • Make sure the file type is supported by SocialBu and by the social platform you are posting to.

Import media from Dropbox

  1. Open Publish in SocialBu.

  2. Create a new post or open the composer.

  3. Select the social account or accounts for the post.

  4. Add your caption or post content.

  5. In the media area, choose Import from Dropbox.

  6. Sign in to Dropbox if prompted.

  7. Select the image or video files you want to use.

  8. Wait for SocialBu to import the selected files into the post.

  9. Review the post, then publish it now or schedule it for later.

Important notes

  • SocialBu imports the selected Dropbox file into the post. Later changes in Dropbox do not automatically update media that has already been added to a SocialBu post.

  • Dropbox import can select multiple files, but each selected file still needs to pass SocialBu and platform media checks.

  • The import flow supports common image and video files, including JPG, JPEG, PNG, GIF, MP4, M4V, MOV, and AVI.

  • Large files may take longer to import because SocialBu fetches the Dropbox file before attaching it to the post.

Troubleshooting

  • If the Dropbox picker does not open, refresh SocialBu and check that pop-ups are allowed.

  • If Dropbox import fails, make sure browser extensions or ad blockers are not blocking Dropbox scripts.

  • If a file is rejected, check the file type, file size, and the selected platform's media rules.

  • If the issue continues, download the file from Dropbox and upload it manually in SocialBu.

Need help?

If you still cannot import media from Dropbox, contact SocialBu support with the file type, file size, selected platform, and the error message you see.