Getting started as a team member in a team

Written By Ghina Rehman

Last updated 6 months ago

What You Need Before Joining a Team

  • To join a SocialBu team, follow these quick steps:

  • Create a SocialBu Account

  • Visit socialbu.com and sign up.

✅ A Free Plan is enough to join a team.

  • Get Invited by a Team Admin

  • Your team admin must invite you using your email address.

Accepting the Team Invitation

Once you’re added:

  • You’ll receive an email invitation

📩 Check your Spam or Promotions tab if not in your inbox.

  • You’ll also get a notification inside SocialBu’s Teams section.

Click “Accept Invite” to join the team officially.


Accessing Your Assigned Permissions

You will only see and access the features your Team Admin has allowed you to use. These can include:

  • Creating and scheduling posts

  • Managing inbox and messages

  • Automating tasks

  • Viewing analytics and reports

How to Perform Common Tasks

✅ Posting for Your Team

  • Open the Post Composer

  • Select your team from the drop-down next to "Select All"

  • Choose platforms and schedule your content

📲 Creating Instagram Stories

  • Again, select your team from the drop-down before creating stories

💬 Managing Team Inbox

  • Go to the Respond tab

  • Ensure the correct team is selected to see relevant conversations

Important Tip

If you can't see the accounts or tasks you're supposed to work on:

👉 Make sure you’ve selected the correct team from the drop-down wherever applicable.

FAQs

  • Can I join a team without a paid SocialBu plan?

A: Yes! A Free Plan is enough to join and contribute to a team.

  • I didn’t get the team invite email. What should I do?

Check your Spam and Promotions tabs. Also, look under the Teams section in your SocialBu dashboard for a notification.

  • I can't find the team's social accounts or features. Why?

You may not have the necessary permissions, or the wrong team may be selected. Contact your team admin if the issue persists.

  • Can I belong to more than one team?

A: Yes, but each team is managed independently, and your access/permissions may vary.

Need Further Assistance?

If you have any other concerns or queries, email us at support@socialbu.com 📩