This error appears when you click "Add" without selecting any accounts from the accounts dropdown menu. You may see:<ul><li>"account_ids is not set - facebook account"</li><li>"account_ids is not set - linkedin account"</li><li>"account_ids is not set - google account"</li></ul>WHICH PLATFORMS ARE AFFECTED<ul><li>Facebook (Pages, Instagram accounts)</li><li>LinkedIn (Profiles, Organizations, Brands)</li><li>Google (YouTube channels, Google My Business locations)</li></ul>WHEN THIS ERROR OCCURS<ul><li>After successfully authenticating with the platform</li><li>When the account selection popup appears</li><li>If you click Add without selecting at least one account from the dropdown</li></ul>HOW TO FIX ITSolution 1: Select Accounts Before Adding (Most Common)<ol><li>Wait for the selection popup to fully load</li><li>Click the dropdown and select at least one account</li><li>Click "Add" button only after making your selection</li></ol>

Troubleshooting: "account_ids is not set" Error When Adding Social Media Accounts

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Changelog

Ghina Rehman

Umar Khan

Get started with everything you need to make the most of SocialBu! From setting up your account and connecting your social media profiles, to exploring key features and tips for success. This is your starting point for a smoother, smarter social media management experience. 🚀

Getting Started at SocialBu

Welcome to SocialBu

What is SocialBu and where can I find the demo?

SocialBu Security Policy: Protecting Your Data with Care

SocialBu Billing & Payments – All You Need to Know!

Setting up time zone in SocialBu account

If you no longer wish to manage a social account through SocialBu, you can easily delete it from your dashboard. 

Remove or Delete social account(s) from SocialBu

Ideal File Sizes, Formats, and Media Limits for Social Media posts

How to cancel your Socialbu's subscription

How can I check my Account type on Instagram?

Updating Your Account Email Address or Password

Having Trouble Connecting Your Instagram Account?

Link shortening through SocialBu

We are always open to collaborating with writers, marketers, and industry experts who want to share practical insights, case studies, and educational content related to social media, marketing, automation, and growth strategies.

Do we allow guest posting?

In this guide, you’ll learn step-by-step how to connect your social media accounts to SocialBu so you can start scheduling and managing your posts from one place. We’ll walk you through the process for each platform

Adding Social Accounts

Take your Pinterest strategy to the next level by connecting your account with SocialBu. With this integration, you can effortlessly schedule pins, track performance, and stay on top of engagement, all from one convenient dashboard.

Adding and managing a Pinterest Account in SocialBu

Adding and managing Instagram account in SocialBu

SocialBu allow users to connect their LinkedIn accounts, schedule content, and manage interactions efficiently. By streamlining LinkedIn management, SocialBu empowers businesses to fully leverage the platform’s potential.

Adding and managing LinkedIn account with SocialBu

Integrating your Facebook account with SocialBu enables you to efficiently manage, schedule, and automate your social media activities. With Socialbu, you can connect as many Facebook pages as you want depending on the plan you have. 

Adding and managing Facebook page(s) through SocialBu

Adding and managing a TikTok Account through SocialBu

Connecting your Google Business Profile (formerly Google My Business) to SocialBu enables you to schedule posts, manage updates, and monitor your business presence directly from one centralized platform.

Adding and managing Google Business Profile through SocialBu

Integrating your Bluesky account with SocialBu allows you to schedule posts, monitor activity, and manage your engagement more efficiently, all from one unified dashboard.


Adding and managing a Bluesky account through SocialBu

Adding and managing X/Twitter account through SocialBu

Adding and managing a Mastodon Account through SocialBu

Adding and managing a Reddit Account through SocialBu

Adding and managing a Thread account through SocialBu

Allowing anyone to Add Social Accounts

Connecting Multiple Social Media Profiles and Pages in SocialBu

The Teams feature in SocialBu is designed to make managing multiple clients, accounts, and team members easy, secure, and efficient. Whether you're handling several brands or collaborating with multiple users, Teams helps you stay organized and in control.

Teams

What are Teams? 

Approving and Rejecting pending approval posts with feedback as a team mate

SocialBu makes it easy to collaborate with your team by allowing you to create teams and assign specific access to members. However, the number of teams and users you can add depends on your current subscription plan.

Team limits


SocialBu allows you to collaborate with multiple users within a team, each with tailored access and responsibilities. This guide walks you through how to add users to your team and assign them the right permissions.

Creating and managing a Team

Getting started as a team member in a team

With SocialBu, you can easily post to team-managed social media accounts—even without having direct admin access. This feature allows smooth collaboration across your entire team.

Posting through Team Accounts

The Drafts feature in SocialBu allows team members to collaboratively create, edit, review, and schedule posts before they go live. This ensures a smooth workflow, better coordination, and quality control.

Creating, editing, and approving/viewing draft posts in a team

If a team member no longer needs access to your team or its connected accounts, you can easily remove them from your organization in SocialBu.


Removing a User from your Organization

Reasons posts may not appear in the 'Awaiting Approvals' section.

Can the same team member be added to multiple teams?

Explore the different plans available and choose the one that best fits your needs. Compare features, understand pricing details, and learn how to upgrade, downgrade, or switch your plan at any time.

Subscription Plans & Pricing  

Discount for non-profit organizations

SocialBu Plans & Features


In this section, you’ll find everything related to your subscription, payments, and invoices. Easily manage your billing details, update payment methods, review past invoices, and track upcoming charges. 

Billing

Why is my card being declined?


Managing your subscription, understanding charges, and handling payment issues should be simple. This guide covers everything you need to know about billing, payment methods, coupons, refunds, and invoices at SocialBu – all in one place.

Everything you need to know about our referral programs

Affiliate

Becoming a SocialBu Affiliate


Can I use Google Ads or Bing Ads to promote Socialbu products?

Farwa kazim

This collection contains everything you need to know about Publishing and other features. 

Publish Feature

In this section, you will learn how to schedule and manage your content in SocialBu

Schedule

How to see scheduled posts based on different teams?

Adding your social media accounts to SocialBu is the first step to managing all your platforms in one place. Follow this quick guide to connect your profiles and start scheduling, monitoring, and engaging with ease.

Add, Remove, or Reconnect Social Accounts

Where can I find my scheduled posts?


Plan your content ahead of time by scheduling posts for automatic publishing at your chosen date and time, perfect for staying consistent and organized.

Post Immediately or Schedule for Later


Can I search a post based on the content in the Scheduled?

Take full control of your Instagram presence with ease using SocialBu. Schedule posts, stories, reels, and carousels ahead of time to maintain a consistent, on-brand, and visually stunning feed. With SocialBu, you can stay organized, save time, and eliminate the stress of last-minute publishing while delivering content your audience loves. Stay ahead of trends, maintain a cohesive aesthetic, and engage your followers with confidence and creativity.

Creating and Scheduling Instagram posts via SocialBu

Discover how to create and schedule TikTok posts using SocialBu effortlessly. This guide walks you through crafting engaging content and automating your posting schedule, allowing you to stay consistent and grow your audience without the hassle. It’s perfect for creators and brands looking to boost productivity and maintain a strong presence on TikTok.

Creating and Scheduling Tiktok posts via SocialBu

Effortlessly take control of your Facebook content strategy with SocialBu. By scheduling your posts in advance, you ensure a consistent, professional, and highly engaging presence, without the stress of last-minute publishing.

Creating and scheduling Facebook posts via SocialBu

Effortlessly manage your Pinterest content using SocialBu! With our scheduling feature, you can create visually engaging pins and plan them in advance to maintain a consistent posting schedule.

Creating and Scheduling Pinterest posts via SocialBu


With SocialBu, managing your Bluesky presence becomes effortless. You can compose posts, attach media, and schedule them to go live at the perfect time, all from one unified dashboard.

Creating and scheduling BlueSky posts via SocialBu


With SocialBu, you can effortlessly manage your YouTube content by creating and scheduling video posts ahead of time, saving you time and ensuring consistent uploads.

Creating and scheduling Youtube posts via SocialBu


Learn how to create and schedule your posts for Mastodon using SocialBu easily. This guide walks you through composing toots, adding media, setting posting times, and automating your Mastodon presence effortlessly.

Creating and scheduling Mastodon posts via SocialBu


With SocialBu, you can easily create and schedule posts for your Threads account, helping you stay consistent and active without having to post manually every time.

Creating and scheduling Threads posts via SocialBu


Discover how to create and schedule Reddit posts using SocialBu easily. This guide walks you through crafting engaging content and automating post scheduling to maximize your reach and save time. Whether you're managing a personal brand or handling marketing for a business, this article will help you easily streamline your Reddit posting workflow.

Creating and scheduling Reddit posts via SocialBu


Easily create and schedule posts for your Google Business Profile to keep your customers updated with the latest offers, announcements, events, or news. With SocialBu, you can plan your GMB content in advance, ensuring consistent visibility without manual posting every time.

Creating and Scheduling Google My Business posts via SocialBu


Take full control of your LinkedIn content strategy with SocialBu. By scheduling posts in advance, you can maintain a consistent, professional, and impactful presence without the pressure of last-minute publishing.

Creating and Scheduling LinkedIn post via SocialBu

Learn how to effortlessly create and schedule your posts for X (formerly Twitter) using SocialBu. This guide walks you through composing tweets, adding media, setting posting times, and automating your X presence with ease.

Creating and scheduling X/Twitter posts via SocialBu


Fix: “Requires instagram_content_publish permission to manage the object” error in SocialBu

You will learn everything related to Awaiting approval's section under Publish Feature. 

Awaiting Approval

Understanding the "Awaiting Approval" Feature in SocialBu


Managing and Approving/Rejecting the Team-Created Content


Managing Posts in "Awaiting Approval": Edit, Preview, Duplicate & More


The Calendar section gives you a clear overview of all published and scheduled content.

Calendar

SocialBu’s built-in calendar gives you a complete view of your social media activity—both past and upcoming. It’s perfect for managing your posts at a glance and planning content ahead of time.

Understanding the "Calendar" Feature in SocialBu


SocialBu makes it easy to republish your existing posts directly from the Calendar view. Whether you want to reshare evergreen content or repost an update, you can do it with just a few clicks.

Republishing a post through Calendar


SocialBu’s Calendar feature provides a visual and interactive way to schedule your social media posts. It helps you plan your content ahead, stay organized, and ensure consistent publishing across all your connected platforms.

Scheduling Posts Through SocialBu’s Calendar

The Queue feature helps you schedule posts that can automatically recycle in a loop. Instead of posting once, your content can be reused and published again at set intervals, keeping your social media active and consistent without extra effort.

Queues

How do you save posts as drafts or in the queue?

Managing your content queues in SocialBu is essential for maintaining an organized and effective publishing strategy. If you no longer need a queue or want to remove outdated campaigns, deleting a queue is simple and straightforward.


How to delete an Existing Queue?


Whether you want to update the content of a post, adjust its timing, or fix a small error, editing your queued posts in SocialBu is simple and efficient. This guide will walk you through each step to modify your scheduled posts seamlessly.

How to edit queue posts?

Most of the users get confused when there are multiple posts lined up in a Queue or multiple time slots are set for the posting. So let us give you an example with some possible scenarios which will make things more clear.

Possible ways to use the Queues Feature

The Queue feature in SocialBu is designed to help you automate and recycle your evergreen content. With a queue, you can add multiple posts and set them to repeat on your preferred schedule daily, weekly, monthly, or custom. This ensures your audience consistently sees your best-performing content without needing to schedule it manually every time.

What Is the Queue Feature, and How Do You Set It Up?

Everything related to Bulk uploading your posts. Easily upload and schedule multiple posts at once with our Bulk Import feature. Instead of adding content one by one, you can prepare your posts in a CSV and import them in bulk—saving time and effort. Whether you’re planning a week’s content or a full campaign, bulk uploading helps you stay organized, consistent, and efficient.

Bulk Import

SocialBu’s Bulk Import feature allows you to efficiently upload and schedule up to 2000 posts at once across different platforms and accounts. This powerful functionality is ideal for social media managers handling large volumes of content.

Importing content in bulk

When importing content in bulk, errors can occur due to incorrect formatting, invalid data, or system limitations. This guide lists the most common error messages you might encounter during the bulk import process and explains what each one means and how you can fix it. Understanding these messages will help you ensure a smoother and more successful import experience.

Bulk Import Error Messages and Their Causes

Scheduling hundreds of posts for multiple social media accounts at various times can be overwhelming. SocialBu simplifies this process by allowing you to add posts directly to your Queue using the Bulk Import feature. This makes managing your content calendar easier and more efficient.

Adding Posts to a Queue via Bulk Import

Adding thumbnails to your posts in bulk can save you time and keep your content consistent across multiple platforms. SocialBu makes this easy through the Bulk Import feature.

How to add thumbnails through Bulk Import?

Uploading carousel posts in bulk can save you significant time and effort, especially if you manage multiple social media accounts. With SocialBu's Bulk Import feature, you can schedule and publish carousel posts quickly and efficiently using a CSV template.

How to upload carousel/multiple images posts via Bulk Import in SocialBu?

If you want to bulk import your posts to Instagram using SocialBu, follow the steps below. This can help you save time and schedule content in advance efficiently.

How to Bulk Upload Posts on Instagram?

Bulk uploading posts to TikTok via SocialBu is a great way to save time and streamline your content planning. Follow these simple steps to schedule your TikTok posts in bulk.

How to Bulk upload posts on Tiktok?


Bulk uploading posts to Facebook through SocialBu is simple and efficient. You can plan your content calendar ahead and save time by uploading multiple posts at once.

How to Bulk upload posts on Facebook?

If you want to save time by scheduling multiple posts to BlueSky at once, SocialBu's bulk upload feature can help. Here's how to do it step by step:

How to Bulk upload posts on BlueSky?

Want to save time by scheduling multiple posts at once to your Google Business Profile? With SocialBu’s Bulk Import feature, you can easily upload posts in bulk using a simple CSV file.

How to Bulk upload posts on Google My Business?

SocialBu allows you to schedule multiple tweets at once through the Bulk Import feature, saving you time and effort when managing your Twitter content.

How to Bulk-Upload Posts on Twitter?

If you're looking to schedule multiple posts on Pinterest at once, SocialBu's Bulk Import tool makes the process quick and efficient.

How to Bulk-Upload Posts on Pinterest?

SocialBu allows you to bulk upload posts to Reddit, making it easier to schedule multiple posts at once. Follow these simple steps to get started:

How to Bulk upload posts on Reddit?

How to Bulk upload posts on Youtube?

How to Bulk Upload Posts on LinkedIn?

To bulk import your posts to Threads through SocialBu, follow these simple steps:

How to bulk upload on Threads?

How to Bulk upload posts on Mastodon?

Troubleshooting: "Account not set for row X" Error When Uploading CSV Files

History

Can I see published content based on Teams?

Finding the published content (history)

SocialBu allows you to easily manage and review published posts across all your connected social media accounts. This guide will show you how to filter posts by specific accounts using the History section.

Is it possible to view published content categorized by social accounts?

Additional posting options 

Is it possible to remove the "SocialBu" stamp from posts published to social networks?

Long and cluttered URLs can make your social media posts look unpolished and less engaging. To keep your posts clean and professional, SocialBu offers a Link Shortening feature that lets you connect a third-party URL shortener. This ensures your links are automatically shortened whenever you schedule or publish content.

Connecting your link shortener in SocialBu

How can I rearrange my media?

How to customize caption/content for different platforms?

Design your post with content drips

The Generate section provides tools to instantly create fresh content ideas, captions, and posts, making your content creation process faster and easier.

Generate Feature

Can My Teammate Help with Caption Creation?


The Generate feature in SocialBu uses advanced AI to help users create engaging and relevant captions, posts, and descriptions for different social media platforms. It’s designed to save time and effort while ensuring that all content remains aligned with your brand’s message and audience.



Generate Feature: Purpose and Benefits

How do I use AI Generate feature to create my posts captions?

How do I use AI Generate Feature to create Reddit Text Posts?

How do I use AI Generate Feature to create Instagram Captions?

How do I use AI Generate Feature to create Facebook Posts?

How do I use AI Generate Feature to create Twitter Posts?

How do I use AI Generate Feature to create Mastodon Posts?

How do I use AI Generate Feature to create YouTube Video Descriptions?

How do I use AI Generate Feature to create LinkedIn Posts?

How do I use AI Generate Feature to create Pinterest Pin Descriptions?

How do I use AI Generate Feature to create Google My Business Posts?

Everything you need to know about Curate Feature!

Curate Feature

The Curate feature in SocialBu helps you streamline the process of discovering and sharing relevant content with your audience. Instead of manually searching for articles or news updates, Curate allows you to find high-quality, topic-specific content directly from your dashboard. It’s designed to keep your posting schedule consistent while ensuring your followers receive valuable information.

What is the Curate feature?

The Curate feature in SocialBu allows you to discover and share the most relevant and trending content from across the web. To make this even more effective, you can filter content by specific topics and time ranges. This helps you find exactly what your audience wants to see quickly and efficiently.