User roles and permissions explained

Roles and permissions help you control what each team member can see and do in SocialBu. This makes collaboration easier without sharing social media account passwords.

Why permissions matter

Permissions are useful when different people handle different parts of your workflow. For example, one person may create posts, another may approve content, and another may review analytics.

Common access areas

• Publishing: Create, edit, schedule, approve, or publish posts.

• Accounts: Access selected connected social accounts.

• Teams: Invite members or manage team settings, if allowed.

• Respond: View and reply to incoming messages, comments, or reviews.

• Analyze: View performance reports and analytics.

• Automate: Create, edit, or manage automations.

Owner, admin, and member access

The team owner usually has the highest level of access. Admins may help manage team settings and members. Regular members usually receive only the permissions needed for their work. The exact options available can depend on your plan and team setup.

Best practice

Give each person the minimum access they need to do their job. Review permissions regularly, especially when a team member changes role or leaves the team.

Where to manage permissions

Open your team settings in SocialBu, choose the member, and update their access based on the accounts and features they should use.