Adding and managing Instagram account through SocialBu
Integrating your Instagram account with SocialBu enables you to efficiently manage, schedule, and automate your social media activities.
In this Article we will cover the below topics:
1) Connecting Instagram Account in SocialBu
2) Posting options in Instagram through SocialBu
3) Ideal File Sizes, Formats, and Media Limit for Instagram
4) Possible errors you can Encounter while publishing on Instagram
5) Available features for Instagram on SocialBu
How to Connect Your Instagram Account to SocialBu
Note: ⚠️Please note that you are not able to connect your personal Instagram account due to API's Limitations.
Follow the steps below to seamlessly add your Instagram account
Step 1: Access the 'Accounts' Section
- Log in to your SocialBu account.
- Navigate to the top-right corner of the dashboard and click on your user profile.
- From the dropdown menu, select Accounts.
Step 2: Initiate the Account Addition Process
- Within the 'Accounts' section, click on the Add Account button.
- A pop-up window will appear, presenting a list of supported social platforms.
Step 3: Select Instagram as Your Platform
- From the list of platforms, choose Instagram.
- Follow the on-screen instructions to connect your Instagram account.
Note: If you encounter any issues during the integration process
- Verify that your Instagram account is public and set to a professional status.
- Make sure it's logged in your browser
Posting options in Instagram through SocialBu
While posting to Instagram through SocialBu, you can also post the following:
1) Instagram Reels
2) Instagram Stories
3) Collaborators on Instagram posts
4) First comment on Instagram post
5) Attach Thumbnails to your videos.
Ideal File Sizes, Formats, and Media Limit for Instagram
Note:
- Currently, you can upload multiple images as a carousel, but mixing videos and images within the same carousel is not supported.
- Adding links🔗 or stickers in Instagram stories is not possible.
- Media count: 10 images or 1 video
- Caption/text limit: 2,000 characters
- Video story limit: 60 seconds
- Video duration: 3 seconds to 15 minutes
- Formats supported: JPG, PNG, JPEG, MP4, WEBP, M4V, MOV, QT, AVI, HEIC
- Recommended aspect ratios:
- Images: 1:1, 1.91:1, 4:5, 16:9
- Videos: 1:1, 1.91:1, 4:5, 16:9
Possible errors while publishing on Instagram:
| Error Messages | Solution |
| 1) Invalid attachment type for selected accounts | Please make sure the media you’re uploading is in a supported format. This error usually occurs when the file type isn’t accepted by the platform. |
| 2) Network error | Network errors are temporary and are due to internet issues. Make sure that you have a good internet when you are trying to publish. |
| 3) An unexpected error has occurred. Please retry your request later | This error is temporary and will resolve automatically when retrying after some time. |
| 4) Invalid session error 400 or Account Connection broken |
|
Available features for Instagram on SocialBu
1) You can receive DMs from Instagram and respond to them.
2) You can access the comments on the posts and reply to them manually.
3) You can view analytics of your one or multiple Instagram accounts, including engagements, likes, shares, saved posts, video plays, and post reaches.
4) Weekly, monthly, and yearly reports of the account.
5) Total followers and new followers, etc.
Need further Assistance?
If you have any other concerns or queries, email us at support@socialbu.com 📩