Adding and managing Facebook page(s) through SocialBu
Meta has discontinued the Facebook Groups API from April 22, 2024. SocialBu will no longer auto-post to Facebook Groups.
Integrating your Facebook account with SocialBu enables you to efficiently manage, schedule, and automate your social media activities. With Socialbu, you can connect as many Facebook pages as you want depending on the plan you have. For more details about plans, check out our pricing page.
In this Article we will cover the below topics:
How to add Facebook page in SocialBu
Ideal File Sizes, Formats, and Media Limit for Instagram
Available features for Facebook on SocialBu
Possible error while publishing on Facebook
How to Add a Facebook Page to SocialBu
Ensure you have administrative or sufficient publishing access to the Facebook Page you intend to connect.
Step-by-Step Guide
1. Access Your SocialBu Account
- Log in to your SocialBu account.
- Click on your profile icon located at the top right corner.
- From the dropdown menu, select Social Accounts.
- Click the Add Account button.
- From the list of platforms, select Facebook.
2. Authorize SocialBu on Facebook
If you're already logged into your Facebook account in the browser, you won’t need to enter your credentials again, SocialBu will automatically link your Facebook Page.
- You will be redirected to Facebook's authorization page.
- Log in to your Facebook account if prompted.
- Grant all requested permissions to SocialBu to ensure full functionality.
3. Select Facebook Pages to Connect
- After authorization, you'll be redirected back to SocialBu.
- A popup window will appear, displaying a list of Facebook Pages associated with your account.
- Select the Pages you wish to connect (you can select multiple pages at once)
- Click Add to finalize the connection.
Troubleshooting Tips
- Missing Pages in Selection List:
- Ensure you have the necessary administrative rights for the Facebook Page.
- Login that page in your browser and then try to add the page in SocialBu
- Authorization Issues: If you encounter problems during authorization, consider reauthorizing the connection between SocialBu and Facebook.
- Pop-up Blockers: Disable any ad-blockers or pop-up blockers in your browser, as they may interfere with the authorization process.
Ideal File Sizes, Formats, and Media Limit for Instagram
Note: Currently, you can upload multiple images as a carousel, but mixing videos and images within the same carousel is not supported.
- Media count: 80 images or 1 video
- Caption/text limit: 5,000 characters
Formats supported: JPG, PNG, BMP, WEBP, TIFF, JPEG, MP4, M4V, MOV, QT, AVI, HEIC
Video duration: 1 second to 2 hours
Recommended aspect ratios:
- Images: 1:1, 1.91:1, 4:5, 2:3, 16:9, 9:16
- Videos: 16:9, 4:5, 1:1, 2:3, 9:16
Available features for Facebook on SocialBu
1) You can receive and reply to DMs.
2) You can access the comments on the posts and reply to them manually.
3) You will be able to check the mentions and ratings you receive on your page.
3) You can view analytics of your one or multiple Facebook accounts, including engagements, video plays, and post reaches etc.
4) Weekly, monthly, and yearly reports of the account.
5) Total followers and new followers,etc.
Possible errors while publishing on Facebook:
| Error Messages | Solution |
| 1) Network error | Network errors are temporary and are due to internet issues. Make sure that you have a good internet when you are trying to publish. |
| 2) An unexpected error has occurred. Please retry your request later | This error is temporary and will resolve automatically when retrying after some time. |
| 3) Invalid session error 400 or Account Connection broken |
|
Need further Assistance?
If you have any other concerns or queries, email us at support@socialbu.com 📩