What can be viewed in a response feed?

📢 Important Update: The Respond feature is currently being enhanced. After the update, you’ll be able to seamlessly manage inboxes from all social platforms supported by SocialBu in one place.

Feeds are currently populated with the following items.

  • [Facebook] Direct Messages
  • [Facebook] Comments on your posts
  • [Facebook] Replying to comments
  • [Facebook] Mentions on posts
  • [Facebook] Page Reviews / ratings
  • [Instagram] See Comments on your posts
  • [Instagram] Reply to the comments
  • [Instagram] Direct Messages and reply

You can respond to each of the above items. This way, you cannot miss any of the messages or posts by your audience, no matter which type of social media network they use.

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