Connecting and managing a Thread account through SocialBu
SocialBu enables users to link their Thread accounts, plan content, and handle interactions seamlessly.
In this article we will cover:
- Adding a Thread account in SocialBu
- Allowed file sizes and media formats for Threads
- How can I view my Thread account analytics?
- Possible Errors while posting on the Thread account
Adding a Thread account in SocialBu
1. After logging into your account, click on Accounts from your user menu (top right)
2. Click the “Add Account” button and select "Thread" from the platforms.
3. If you are not logged into Thread, you will be asked to log into your Thread account
Allowed file sizes and media formats for the Thread account
- Media count: 10 images or 1 video
- Caption/text limit: 500 characters
- Video duration: 5 minutes
- Formats supported: JPG, PNG, JPEG, MP4, M4V, MOV, QT, AVI, WEBP
- Recommended aspect ratios:
- Images: 1:1, 1.91:1, 16:9
- Videos: 16:9, 4:5, 1:1, 2:3, 9:16
How can I view my Thread account analytics?
1) To view the performance of a specific Thread account, go to the Analyze feature and then navigate to Filter
2) After selecting your Thread account, you’ll be able to access and view its analytics.
For more details check out other help articles.
Possible Errors while posting on the Thread account
Error Messages | Solution |
1) One of your posts could not be published to (Threads Account) Potentially spam: You are posting a lot. Please contact us if you think this should not happen. |
The default limit is 10 threads posts per hour, if you are exceeding that, you will recieve this error. |
2) Network error | Network errors are temporary and are due to internet issues. Make sure that you have a good internet when you are trying to publish. |
3) An unexpected error has occurred. Please retry your request later | This error is temporary and will resolve automatically when retrying after some time. |
4) Invalid session error 400 or Account Connection broken |
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Need Further Assistance?
If you have any other concerns or queries, email us at support@socialbu.com 📩