Error: The account must be a string.
If you are getting the error "The content must be a string".
There are two possible scenarios:
- CSV file has special characters in it that are not supported/accepted.
- CSV file format is ANSI (or something else) instead of UTF-8.
For the first scenario, please replace/remove special characters from your content and then try to upload again in SocialBu. If the problem still persists then there is a possibility that your file format is not UTF-8. You can change file format to UTF-8 via following methode:
- Open the file in notepad and check the file format at the bottom right.
- Now, Save As this file and make sure you select UTF-8 encoding while saving.
That's all. Now, please upload your file in SocialBu again and see how it goes. If the problem still continues then please reach out to our support.