Adding and managing Google Business Profile through SocialBu

Connecting your Google Business Profile (formerly Google My Business) to SocialBu enables you to schedule posts, manage updates, and monitor your business presence directly from one centralized platform.

In this Article, we will cover the following topics:

  1. Connecting the Google My Business profile with SocialBu
  2. Ideal File Sizes, Formats, and Media Limit for Google My Business
  3. FAQs

Connecting the Google My Business profile with SocialBu

Follow the step-by-step guide below to connect your Google Business Profile account to SocialBu.

Before starting, make sure:

  • You are logged into the Google account that manages your Business Profile.
  • You have the necessary admin or manager access for the business you wish to connect.

Step-by-Step Instructions

  1. Log in to your SocialBu account

    Navigate to socialbu.com and log in with your credentials.

  2. Go to “Social Accounts”

    Once logged in, click on your profile icon in the top-right corner of the dashboard. From the dropdown menu, select “Accounts.”

  1. Add a New Account

On the Accounts page, click the “Add Account” button.

  1. Select Google Business Profile

From the list of available social platforms, choose Google Business Profile (formerly Google My Business).

  1. Authorize SocialBu

A new window will prompt you to log in to your Google account (if you're not already logged in. You’ll be asked to allow SocialBu access to manage your business information. Click “Allow” to proceed.

  • Ensure that the Google account you use has proper permissions for the business profile.
  • If managing multiple locations, repeat the steps above to connect each one individually.
  • You can always manage your connected accounts from the “Accounts” section in your SocialBu dashboard.

Ideal File Sizes, Formats, and Media Limit for Google My Business

When adding media to your Google Business Profile, it’s important to follow best practices for file size, format, and aspect ratio to ensure your content displays optimally across all devices and platforms.

Media Count:

  • Maximum of 1 image per post.

Caption/Text Limit:

  • Up to 1,500 characters.
  • Keep your message clear and concise, ideally under 150–300 characters for better engagement.

Supported Image Formats:

  • JPG (.jpg)
  • JPEG (.jpeg)
  • PNG (.png)
  • HEIC (.heic)

Recommended Image Aspect Ratio:

  • 4:3 is the preferred ratio for best visual presentation.
  • Avoid overly wide or tall images, which may be cropped on certain displays.

Image Quality Guidelines:

  • Minimum resolution: 720 x 540 pixels (though higher resolution is encouraged).
  • File size should be between 10 KB and 5 MB.
  • Images should be in focus, well-lit, and free of excessive filters or text overlays.

FAQs

1) Can we upload more than one media on Google My Business?

No, it is not possible to upload more than one media on Google My Business.

2) Do you verify Google My Business listings?

We do not verify Google My Business listings.

3) Can I add multiple GMB profiles?

Yes, it depends on the plan you are subscribed to.

4) Does each Google My Business listing count as one social media account?

Each GMB listing counts as one social media account, so if you have multiple listings, that means you will need multiple social accounts in your subscription plan.

5) Can we bulk upload to GMB?

Yes, we can.

6) Can I reply to Google My Business reviews through your platform?

No, that is not possible.


Contact Support:

  • Live Chat: Available via the chat icon on our website for real-time assistance.
  • Email: Reach out to us at support@socialbu.com, and we’ll get back to you as soon as possible.

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